Support & Service

For all Donation Point service and support, contact your agreed service provider. If you have a service agreement with Quest, see the details below to make contact. When requesting support please have your Terminal's serial number ready. It is located on the back of the Terminal (item #5).

Support Team

'Standard Hours' Maintenance Package
Support Desk Phone: 1800 008 595
Support Desk Email:
Hours of Operation: 7 Days, 9am - 5pm (EST)